1. Business Details
This website is operated by:
Sun Valley Tan & Massage
Georgiou Papandreou 5, Thessaloniki
Email: s.valley.skg@gmail.com
Phone: 2310 815 353
2. Our Services
Sun Valley Tan & Massage provides tanning, massage, wellness, and related treatment services.
The services available may include, but are not limited to:
- Massage treatments
- Relaxation treatments
- Lymphatic massage
- Cellulite massage
- Tanning services
- Wellness-related services
The availability, duration, price, and suitability of each service may vary and may change from time to time.
3. Adults Only
Our services are intended only for adults aged 18 and over.
By booking or receiving a service from Sun Valley Tan & Massage, you confirm that you are at least 18 years old.
We reserve the right to refuse service if we believe that a client is under the age of 18 or cannot provide appropriate proof of age when requested.
4. Bookings and Appointments
Appointments can only be made by phone or in person.
When making a booking, you agree to provide accurate and complete information, including your name, contact details, and any relevant information needed for your appointment.
Your booking is confirmed only once we have accepted it by phone or in person.
We reserve the right to refuse, cancel, or reschedule bookings where necessary, including due to staff availability, incorrect booking information, inappropriate behaviour, or circumstances beyond our control.
5. Arrival and Late Attendance
Please arrive on time for your appointment.
If you arrive late, your treatment time may be reduced so that we can stay on schedule for other clients. In some cases, late arrival may result in cancellation of the appointment.
If you are unable to attend your appointment, please contact us as soon as possible.
6. Cancellations and Rescheduling
We understand that plans can change. If you need to cancel or reschedule your appointment, please contact us as early as possible.
Sun Valley Tan & Massage may set cancellation, rescheduling, deposit, or no-show rules depending on the service or appointment type.
Where a cancellation policy is stated at the time of booking, that policy will apply.
Repeated cancellations, late cancellations, or no-shows may result in us refusing future bookings or requiring prepayment before confirming future appointments.
7. Prices and Payments
Prices for our services may be shown on our website, social media pages, price list, or in store.
We make reasonable efforts to keep our pricing information accurate. However, prices may change from time to time without prior notice.
The final price of a service will depend on the treatment selected, duration, package, offer, or any additional services requested.
Payment may be required before, during, or after your appointment, depending on the service.
We reserve the right to correct pricing errors and to refuse or cancel bookings made using incorrect pricing.
8. Offers, Promotions, and Gift Cards
From time to time, Sun Valley Tan & Massage may offer discounts, packages, promotions, campaigns, or gift cards.
Unless stated otherwise:
- Offers cannot be exchanged for cash.
- Offers cannot be combined with other discounts or promotions.
- Offers may be subject to availability.
- Offers may have expiry dates or specific conditions.
- We reserve the right to amend or withdraw offers at any time.
Gift cards or prepaid packages are subject to the terms provided at the time of purchase. The gift card is valid exclusively for the purchase of individual Sun Valley services and cannot be used for service packages or to purchase another gift card. The gift card cannot be redeemed for cash, and any unused balance is non-refundable. If the cost of the service exceeds the value of the gift card, the holder may pay the difference. The gift card will not be replaced if lost, stolen, or damaged. The gift card is valid for three (3) months from the date of issue and cannot be used after the expiry date stated below.
9. Health, Safety, and Suitability of Services
Some treatments may not be suitable for all clients.
Before receiving a treatment, you agree to inform us of any relevant medical, health, skin, or personal conditions that may affect your suitability for the service. This may include, but is not limited to:
- Allergies
- Skin sensitivities
- Injuries
- Recent surgery
- Pregnancy
- Medical conditions
- Medication use
- Recent cosmetic procedures
- Any discomfort, pain, or concerns
We may ask you questions before your appointment to help us provide the service safely.
We reserve the right to refuse, stop, or modify a service if we believe it may not be suitable or safe for you.
Our services are intended for tanning, massage, relaxation, and wellness purposes. They are not a substitute for medical advice, diagnosis, or treatment. If you have a medical concern, you should consult a qualified healthcare professional.
10. Tanning Services
If you use tanning services, you are responsible for following all instructions, safety guidance, preparation advice, and aftercare instructions provided by Sun Valley Tan & Massage.
You agree to inform us of any skin conditions, sensitivities, medication, recent sun exposure, or other factors that may affect your suitability for tanning services.
We may refuse or stop a tanning service if we believe it may not be appropriate or safe for you.
Results from tanning services may vary depending on skin type, preparation, aftercare, lifestyle, and individual factors. We do not guarantee identical results for every client.
11. Treatment Results
Results from massage, wellness, and tanning services may vary from person to person.
We will make reasonable efforts to provide professional and appropriate services, but we cannot guarantee specific results, outcomes, or improvements.
You are responsible for following any preparation, care, and aftercare instructions provided before, during, or after your treatment.
12. Client Behaviour
We expect all clients to behave respectfully towards our staff, other clients, and business premises.
We reserve the right to refuse or stop a service, cancel a booking, or ask a client to leave if they:
- Behave aggressively, abusively, or disrespectfully
- Make inappropriate comments or requests
- Fail to follow health, safety, or treatment instructions
- Provide false or misleading information
- Are under the influence of alcohol or drugs
- Cause damage to property
- Create discomfort or risk for staff or other clients
Inappropriate behaviour may result in refusal of future services.
13. Website Use
You agree to use our website only for lawful purposes.
You must not:
- Use the website in a way that may damage, disable, or interfere with it
- Attempt to gain unauthorised access to our systems
- Copy, reproduce, or misuse website content without permission
- Submit false, misleading, harmful, or unlawful information
- Use our website for spam, fraud, or malicious activity
We may restrict access to our website if we believe it is being misused.
14. Website Content
The information on our website is provided for general information only.
We try to keep the website accurate and up to date, but we do not guarantee that all information will always be complete, accurate, available, or error-free.
Service descriptions, prices, offers, images, and availability may change without notice.
Images used on the website may be illustrative and may not always represent exact treatment results.
15. Intellectual Property
All content on our website, including text, images, logos, graphics, branding, design elements, and other materials, belongs to Sun Valley Tan & Massage or is used with permission.
You may not copy, reproduce, distribute, modify, or use our website content for commercial purposes without our written permission.
16. Third-Party Links and Platforms
Our website may include links to third-party websites, social media pages, payment providers, or other external services.
We are not responsible for the content, terms, privacy practices, security, or availability of third-party websites or platforms.
When using third-party services, their own terms and privacy policies may apply.
17. Limitation of Liability
To the fullest extent permitted by law, Sun Valley Tan & Massage is not liable for any indirect, incidental, special, or consequential loss arising from your use of our website or services.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
You agree that you are responsible for providing accurate information, following instructions, and informing us of any relevant health, skin, or personal conditions before receiving a service.
18. Force Majeure
We are not responsible for delays, cancellations, interruptions, or failure to provide services caused by circumstances beyond our reasonable control.
This may include, but is not limited to:
- Illness or staff emergencies
- Power cuts
- Technical issues
- Extreme weather
- Natural disasters
- Government restrictions
- Strikes
- Transport disruption
- Events outside our control
Where possible, we will try to contact affected clients and reschedule appointments.
19. Privacy and Personal Data
We collect and process personal data in accordance with our Privacy Policy.
Our Privacy Policy explains what personal data we collect, how we use it, how long we keep it, and your rights under data protection law.
By using our website or services, you acknowledge that your personal data will be handled in accordance with our Privacy Policy.
20. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes in our services, website, policies, or legal obligations.
The latest version will always be available on our website, with the date of the most recent update shown at the top.
By continuing to use our website or services after changes are made, you agree to the updated Terms and Conditions.
21. Governing Law
These Terms and Conditions are governed by the laws of Greece.
Any disputes relating to these Terms, our website, or our services will be subject to the jurisdiction of the competent courts of Greece.
22. Contact Us
For questions about these Terms and Conditions, please contact:
Sun Valley Tan & Massage
Georgiou Papandreou 5, Thessaloniki
Email: s.valley.skg@gmail.com
Phone: 2310 815 353